Terms of use

About these terms

These terms apply to the Travel Labs website at travel-labs.nl and to every project published on it. The site is published by Travel Labs BV ("Travel Labs", "we", "us"); our details are in the legal notice. By using the site you agree to these terms. Our privacy notice explains how we handle personal data.

Using the site

• The site is free and you do not need an account.
• Use it lawfully. Do not try to break or overload the site, or get around any access controls or limits we set.
• Search engines and AI systems may crawl our public pages as our robots.txt file allows.

Our figures are dated observations

• Each figure shows its source and the date we checked it. Prices change, a provider may quote you a different price, and we can make mistakes.
• We publish information, not advice. Nothing on the site recommends a provider, treatment or destination, and nothing on it is medical, financial or travel advice. Check with the provider and, for health matters, with a qualified professional before you decide or travel.
• We provide the site as it is. We do not promise that it is complete, accurate, up to date or always available. If you think something is wrong, please tell us through our corrections page.

Quoting our figures and charts

You may quote figures from our public pages and reproduce individual charts, in any medium and for any purpose, including news, research, teaching, commercial publications and AI-generated answers, as long as you:

1. credit us as "Source: Travel Labs, [name of the index], [page address], data verified [date]" and, online, link to the page;
2. keep the date and, for prices, what the price includes, and do not change the figures. You may resize a chart. If you redraw or change it, say "Adapted from Travel Labs";
3. do not suggest that we endorse you, a provider or a product, and do not present our figures as a ranking or recommendation of providers;
4. do not copy our figures systematically or in bulk, for example to rebuild our dataset or to feed a database, comparison service or data product. For that, or to use more than 20 figures or 5 charts in one publication, ask us for a licence at hello@travel-labs.nl.

Crawling our public pages as our robots.txt allows, including for search indexes, AI answers and AI model training, is permitted. Republishing the collected figures as a dataset or a service is not.

This permission does not cover photographs, other people's content or our name and logo, except that you may show our name and logo as part of a credit or an unaltered chart. Photographs belong to their photographers.

Our how to cite page has ready-made citations for each page.

Information you send us

• If you send us a correction or other information, by email or on Instagram, we may check, edit and combine it, and decline to use it.
• You allow us, free of charge, worldwide and without time limit, to use the information you send us in our figures and our corrections log, and to let others use it as part of our published figures. You confirm that you have the right to give us this permission. We do not publish your name or contact details.
• Do not send us health information about yourself or anyone else, ID numbers, or other people's names or contact details. We do not give medical advice.

Our rights

Unless stated otherwise, we own the copyright in our texts and charts and the database right in our dataset. Apart from what these terms allow, do not copy or reuse them without our permission.

Liability

• We are not liable for loss or damage that results from using or relying on the site or its figures, including decisions about treatment or travel.
• If we are liable despite this, our total liability to you is limited to EUR 100.
• These limits do not apply to damage caused by our intent or deliberate recklessness, to death or personal injury caused by our negligence, or where the law does not allow them. If you are a consumer, they do not affect your rights under mandatory law.

Links to other websites

We link to providers, official sources and other websites for reference. We do not control them and are not responsible for their content.

Social media

We post on Instagram (@travel_labs_official). Instagram's own terms apply there, and so do these house rules when you comment on our posts or reply to us. To keep the conversation useful and safe, we may hide or delete comments, and block accounts, that:

• name or could identify an individual patient, or an individual member of a provider's staff;
• give health details about anyone, including yourself. We do not give medical advice, so please talk to a dentist or doctor about your own case;
• advertise or promote a provider, treatment or service, or contain referral, affiliate or sales links;
• are spam, or are abusive, discriminatory, threatening or otherwise unlawful.

We do not remove comments because they criticise us or our figures. If you think a figure is wrong, please use our corrections page. A like, share or reply from us is not an endorsement: we take no money from providers, and we do not rank or recommend them. How we handle personal data on Instagram is explained in our privacy notice.

Changes

We may change these terms, or change or end the site or a project. We publish each new version on this page with its date, and the new version applies from then on.

Law and disputes

Dutch law applies to these terms. If you use the site for your business, disputes go to the competent court in Amsterdam. If you are a consumer, the court that has jurisdiction under the law decides; if you live in the EU, you can always bring a case in your own country, and you keep the protection of the mandatory law of the country where you live.

Contact

hello@travel-labs.nl

Versions

Version	Date	What changed
1.0	10 November 2026	First version, including house rules for our Instagram account