Travel Labs / Editorial policy
Updated
Editorial policy
The rules that keep Travel Labs neutral: no money from providers, no referrals, no rankings and no medical advice.
Travel Labs publishes prices so that people can see what things cost, with a source and a date for every figure. These rules keep that work neutral. They apply to everything we publish: this website, our Instagram posts and any videos.
We take no money from providers
We do not accept money or anything of value from clinics, hospitals, agents or platforms: no commissions, referral fees, paid listings, sponsored placements, free or discounted treatment, or travel.
We do not refer patients
We do not book treatment, pass on patient enquiries or introduce patients to providers.
We do not rank or recommend
We do not rank providers, name a "best" clinic or recommend where to go. We do not publish claims such as "X times cheaper". We publish prices, what they include, where they come from and when we checked them.
We do not give medical advice
A price says nothing about the quality, safety or suitability of a treatment. Talk to a dentist about your own case.
We do not collect health information
We never ask for health information, and we never publish anything that could identify a patient. If you send us health details anyway, for example in a message on Instagram, we delete the conversation once we have replied, as our privacy notice explains.
We do not film in hospitals or work with them
We do not film inside hospitals or clinics, and we do not run joint projects with them.
How we use AI
We use AI tools to help collect, translate and check data, to draft text, and to draft replies to comments and messages on our Instagram account. A person checks every figure, text and reply before we publish or send it. Editorial responsibility lies with the Editor, Travel Labs; see our legal notice. If we publish an image made with AI, its caption says so. Videos that use an AI-generated voice or presenter say so at the start.
Corrections
When we get something wrong, we correct it and log the change publicly. See Corrections.